1. How does the Village Fee work?
The village fee is a set monthly fee that covers all the outgoings, including council and water rates, building insurance and external maintenance, upkeep of community facilities, staff costs, gardening and management of the village.
As we want to provide certainty for all customers, we’ve adopted a ‘fixed for life’ weekly village fee (for independent Villas and Apartments). This base weekly fee will never change from the day you join us, so you know exactly what your outgoings will be each week.
2. Is there help and security on hand?
We know that one of the main reasons our residents choose our retirement village is because of the enhanced security.
In addition to our 24 hour emergency call system, Olive Tree Retirement Village has regular security patrols. Contracted
security guards patrol the village on a regular basis.
3. What happens if my needs change?
At Olive Tree we offer a full continuum of care so you can access additional care services while remaining in your own
home. We can assist with meals, laundry, cleaning, access to doctors and nurses and 24 hour emergency assistance and
the ability to transfer to an apartment or resthome.
4. Can my friends and family stay with me?
Yes, of course. When you move into Olive Tree we want you to maintain your family and social ties, and even expand
them! This is your home, so you can have guests over to visit or stay whenever you like. It’s up to you.