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COVID-19
Keeping our communities safe

Care centre visitors

Visitors are required to follow guidelines at each level of the Government’s traffic light system.

Visiting care centre residents under RED

Only visitors that are vaccinated can make a booking to visit. Any visitor who is unvaccinated or accompanying a child under 12 years, will need to call the village manager or clinical manager in advance of arriving to arrange a COVID-safe visit.

To enter a care centre at RED, all visitors must:

  • Show a valid vaccination certificate and photo identification
  • Scan the Government’s COVID QR code
  • Complete the entry declaration and health screening on arrival
  • Wear a face mask during the visit
  • Maintain one metre physical distance from others where possible
  • Follow all Care Centre protocols and public health guidelines

If unwell, please do not visit.

Visitors that are not vaccinated and children under 12 years of age are permitted to visit if prearranged with the village manager or clinical manager.

Book a visit online

Visiting care centre residents under ORANGE

Only visitors who are vaccinated can make a booking to visit. Any visitor who is unvaccinated or accompanying a child under 12 years, will need to call the village manager or clinical manager in advance of arriving to arrange a COVID-safe visit.

To enter a care centre at ORANGE, all visitors must:

  • Show a valid vaccination certificate and photo identification
  • Scan the Government’s COVID QR code
  • Complete the entry declaration on arrival
  • Wear a face mask during the visit
  • Maintain a one metre physical distancing to others where possible
  • Follow additional public health guidelines

All visitors will be health screened on entry. If unwell, please do not visit.

Visitors that are not vaccinated and children under 12 years of age are permitted to visit if prearranged with the village manager or clinical manager.

Book a visit online

Visiting care centre residents under GREEN

Only visitors who are vaccinated can visit. Any visitor who is not vaccinated or accompanying a child under 12 years, will need to call the village manager or clinical manager in advance of arriving to arrange a COVID-safe.

To enter a care centre at GREEN, all visitors must:

  • Show a valid vaccination certificate and photo identification
  • Scan the Government’s COVID QR code
  • Complete the entry declaration on arrival
  • Wear a face mask during the visit
  • Maintain one metre physical distancing to others where possible
  • Follow additional public health guidelines

All visitors will be health screened on entry. If unwell, please do not visit.

Children under 12 years of age are permitted to visit.