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COVID-19
Keeping our communities safe

Serviced apartment visitors

Visitors are required to follow guidelines at each level of the Government’s traffic light system.

Visiting serviced apartment residents under RED

Residents can receive visitors in their serviced apartment.

Visitors will need to wear a mask and maintain a physical distance of at least one metre from residents and other visitors when moving through any communal or lobby area and when using lift access. Additional guidelines will apply if entry to the care centre is to be part of the visit.

Community common areas are open with capacity limits. If entry is required to any shared community areas or the care centre, then visitors must observe the settings in place for entry to those areas.

If unwell please do not visit. Continue to follow all public health guidelines and handwashing and infection prevention protocols.

Children under 12 years of age will be permitted to visit but must remain within the resident’s home.

Visiting serviced apartment residents under ORANGE

Residents can receive visitors in their serviced apartment.

Visitors will need to wear a mask and maintain a physical distance of at least one metre from residents and other visitors when moving through any communal or lobby area and when using lift access. Additional guidelines will apply if entry to the care centre is to be part of the visit.

Community common areas are open with no capacity limits. If entry is required to any shared community areas or the care centre, then visitors must observe the settings in place for entry to those areas.

If unwell please do not visit. Continue to follow all public health guidelines and handwashing and infection prevention protocols.

Children under 12 years of age will be permitted to visit and gain entry to community common areas.

Visiting serviced apartment residents under GREEN

No restrictions to visiting serviced apartments.

Community centres are open. Visitors will need to observe any guidelines in place if entry to the care centre or any shared community areas is to be part of the visit.

If unwell please do not visit. Continue to follow all public health guidelines and handwashing and infection prevention protocols.

Visitors with children under 12 years of age will be permitted to visit.