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Our communities are designed to help you live your best life - a life with soul.

When you live within an Arvida community, you’re in control. Our support is shaped around how and when you like to do things.

It’s about creating a life that feels good on the inside, not one that just looks good from the outside.

A sense of community is at the heart of Arvida.

You’ll notice that we don’t refer to our properties as retirement villages. Instead we call them communities, because they’re designed to see further than the front gate and be part of New Zealand’s daily story. We want our residents to enjoy the rich tapestry of life, each in their own way. We call this ‘living life with soul’.

Our newest communities include facilities that can be enjoyed by members of the public alongside our residents. We want our residents to stay actively engaged with the broader community, including children, young people and older locals who are living on their own.

An innovative extension of our mission to transform the ageing experience within the broader community is Good Friends, a service that mixes companionship with home help and healthcare assistance.

32 communities across 18 regions nationwide

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Living in an Arvida community should be an experience that makes your life better.

As part of our commitment to helping you live a life with soul - and enjoying this time of your life with a sense of community, belonging and security – we are happy to make a number of commitments to help provide you with certainty over your decision to live with Arvida.

We promise clarity about fees, transfers, ORAs and all the other details related to your relationship with us.

We call this the Arvida Advantage.

Your occupation right agreement (ORA) secures your home in an Arvida retirement community for life.

We want to provide you with certainty, which is why we have adopted a ‘fixed for life’ weekly fee (for independent villas and apartments). This weekly fee will never increase from the day you join us. This means that, from the day you move into your new home, you will know exactly what your outgoings will be each week regardless of any changes to the operating costs of the retirement community.

The deferred management fee is your contribution to the refurbishment and management of the retirement community in which you live. This is a maximum of 30% (of the entry payment for your unit) and is deducted when your capital sum is repaid.

If you live in one of our independent villas or apartments and your personal needs change, you can move into one of our serviced apartments without additional capital cost (a transfer policy applies, including a 1.5% administration fee). Should you choose to move to a more desirable home within an Arvida retirement community, you can. However, you will need to pay any capital difference.

You will only ever pay your deferred management fee once and it will be no more than 30% overall for transfers into serviced apartments.

If you need care, you will have priority access to an Arvida care centre. Some of our retirement communities have a premium care suite offering that provide up to hospital level care. As an existing resident of an Arvida retirement community, you will be able to transfer to a care suite at a lower 15% deferred management fee.

We are upfront and clear about what costs you are responsible for when you move into an Arvida retirement community or when you leave your unit. We will not charge you for refurbishing (except where there is more than fair wear and tear to your unit), sales, marketing and on-sale of your unit and we will also not charge you for any of our legal costs for documentation of the occupation right agreement.

The weekly fee and the deferred management fee stop the day you permanently vacate your unit.

We will pay you interest on the capital sum to be repaid from your unit if after six months it has not on-sold.

The amount repaid to you when the unit is on-sold will not be affected by a decline in the value of your unit.

If a natural disaster strikes, we will provide you with alternative accommodation should it ever be required, so you will never be without a home.

We are confident that you will be very happy with your choice to move into an Arvida retirement community.

However if, within 90 days of moving into your new home, you find that you’re not happy we will refund your occupancy advance in full (conditions apply). This is our 90-day money-back guarantee.
Terms and conditions of the Arvida Advantage can be found in your occupation right agreement.

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Living with Arvida, an in-depth look

For more info about living with Arvida and our offerings

Trying to decide about full‐time care options?

Use our step‐by‐step guide to identify the right sort of long term residential aged care for you or a family member.

Questions?

Give us a call on 0800 278 432 or message us and we’ll be in touch, however you prefer…

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