Coronavirus (COVID-19) Information

 

This page will be refreshed regularly. Please make sure to check back HERE for the latest information available.

 

Welcome to Alert Level 1.

From Tuesday 9 June restrictions and guidelines in place across all our villages, serviced apartments and care centres change.

Alert Level 1 means a return to normal activities for all our residents. Friends, family and whānau can resume normal visits again without restrictions.

The Government and Ministry of Health have reminded us to remain vigilant as we resume our daily activities. While rules and constraints on our day-to-day activities are no longer a requirement, there are still a few small things we all need to do as we continue to remain vigilant for Covid-19. Please check the information below to see how this may affect your visit. If you have any queries on an upcoming visit, we would encourage you to call ahead.

Thank you for your continued support, understanding and cooperation.

 

 

 

Latest Update


UPDATE FOR ARVIDA FAMILY AND FRIENDS

10 June 2020

We’re delighted to be at Alert Level 1. It means a return to normal activities for all our residents.

As we return to life without restrictions, the impacts of Covid-19 will evolve. We still want to be vigilant. The Covid-19 pandemic continues to spread globally, even if it has been eliminated here in New Zealand. While rules and constraints on our day-to-day activities are no longer a requirement, there are still a few small things we all need to do as we continue to remain vigilant for Covid-19.

Tracing and health declarations

We still require all visitors to our care centers to report to reception and sign in using our QR code or the visitor register. This includes confirming a health declaration. We would ask visitors to postpone their visits if they are unwell or running a temperature. We are no longer taking or recording temperatures.

Face masks are now not required to be worn when visiting but you are welcome to wear one as an extra precaution.

The Golden Rules for everyone

The Ministry of Health’s guidelines for Alert Level 1 are as follows:

  • If you’re sick, stay home. Don’t go to work or school. Don’t socialise.
  • If you have cold or flu symptoms call your doctor or Healthline and make sure you get tested.
  • Wash your hands. Wash your hands. Wash your hands.
  • Sneeze and cough into your elbow, and regularly disinfect shared surfaces.
  • If you are told by health authorities to self-isolate you must do so immediately.
  • If you’re concerned about your wellbeing or have underlying health conditions, work with your GP to understand how best to stay healthy.
  • Keep track of where you’ve been and who you’ve seen to help contact tracing if needed. Use the NZ Covid Tracer app as a handy way of doing this.
  • Stay vigilant. There is still a global pandemic going on. People and businesses should be prepared to act fast to step up Alert Levels if we have to.

Thank you!

We will now cease our weekly letters and provide updates when events warrant. Thank you again for your cooperation and assistance over the past three months. Together we have kept our residents and families safe and well.

Please remember to visit our blog page https://blog.arvida.co.nz and leave any suggestions via the chat button at the bottom of the screen.


UPDATE FOR ARVIDA FAMILY AND FRIENDS

Friends, family and whānau visits have resumed to all our villages and care centres. With no new Covid-19 cases being reported by the Ministry of Health, we have further relaxed our visit guidelines to our villages, serviced apartments and care centres. Please ensure you read the information HERE before making a visit.

29 May 2020


UPDATE FOR ARVIDA FAMILY AND FRIENDS

From Thursday 14 May, family and whānau visits will be possible again. We have kept in place a set of safety guidelines for visits to our villages and care centres to minimise risk to residents. Please ensure you read the information HERE before making a visit.

Letter 12 May 2020 - Residents and families/whanau >>>

12 May 2020


UPDATE FOR ARVIDA FAMILY AND FRIENDS

Yesterday was a major milestone for New Zealand as we moved to Alert Level 3. While Alert Level 3 is less prohibitive than full lockdown, it is not yet a return to our normal daily lives. There remains a risk that the coronavirus has not been contained and community transmission is possible. This means Alert Level 4 restrictions will remain in place for access to our villages, care centres and serviced apartments. All visitors will continue to be health screened at entry points.

Letter 29 April 2020 - Residents and families/whanau >>>

29 April 2020


UPDATE FOR ARVIDA FAMILY AND FRIENDS

From Tuesday 28 April New Zealand will be stepping down to Alert Level 3. At Alert Level 3 social distancing measures are still in place and the requirement to be at home remains the same as at Alert Level 4 unless at work, school, exercising or getting essentials. This means Alert Level 4 restrictions will remain in place for access to our villages, care centres and serviced apartments. All visitors will continue to be health screened at entry points.

Letter 23 April 2020 - Residents and families/whanau >>>

23 April 2020


UPDATE FOR ARVIDA FAMILY AND FRIENDS

No changes to current guidelines in place at our villages. All Arvida villages and care centres remain with restrictions in place for visitations. Only those families visiting residents in palliative or end-of-life care will be allowed entry after consulting with the Village Manager (search here).  These restrictions assist to keep our residents and staff safe.

Letter 15 April 2020 - Residents and families/whanau >>>

15 April 2020


UPDATE FOR ARVIDA FAMILY AND FRIENDS

All Arvida villages and care centres remain with restrictions in place for visitations. Only those families visiting residents in palliative or end-of-life care will be allowed entry after consulting with the Village Manager (search here).  These restrictions assist to keep our residents and staff safe. Simple guidelines are in place to help keep everyone safe. I

Letter 8 April 2020 - Residents and families/whanau >>>

8 April 2020


UPDATE FOR ARVIDA FAMILY AND FRIENDS

All Arvida villages and care centres remain with restrictions in place for visitations. Only those families visiting residents in palliative or end-of-life care will be allowed entry after consulting with the Village Manager (search here).  These restrictions assist to keep our residents and staff safe. Many measures have been introduced to help keep everyone safe. And while they may have disrupted daily routines, it is very important that we all continue to observe them.

Letter for Residents and families/whanau >>>

1 April 2020


IMPORTANT UPDATE FOR ARVIDA FAMILY AND FRIENDS

Following the Government’s announcement yesterday that New Zealand is moving to Level 4 on the COVID-19 alert system on 25 March, additional restrictions will be put in place across all Arvida villages and care centres to comply with the announced emergency measures. These restrictions will further assist to keep our residents and staff safe. As a result, all visitations to all residents will cease from 25 March. Only those families visiting residents in palliative or end-of-life care will be allowed entry after consulting with the Village Manager (search here).  

All Arvida villages and aged care centres will continue to operate as an essential service for older people.

24 March 2020


COVID-19 UPDATE FOR ARVIDA FAMILY AND FRIENDS

Prime Minister Jacinda Ardern has directed that all people aged over 70 years or with compromised immune systems are to stay at home. As a result, Arvida will be increasing its measures to protect its residents living within its sites.  These additional measures will be effective from 5pm today, Sunday 22 March 2020. 

Letter for Residents and families/whanau >>>

22 March 2020


UPDATE FOR LANSDOWNE PARK

All aged care facilities in the Wairarapa were advised to go into lock-down at 5pm this afternoon.

20 March 2020


ARVIDA COVID-19 UPDATE FOR FRIENDS AND FAMILY

Access to our care centres and villages is restricted. 

18 March 2020


 

Help prevent the spread of COVID-19

The Ministry of Health continues to be the best source of information on COVID-19 for New Zealand. Information can be accessed from here or by pasting the following link into your browser: https://www.health.govt.nz/our-work/diseases-and-conditions/novel-coronavirus-2019-ncov 

Do you have symptoms?

If you are presenting with symptoms (a cough, high temperature or shortness of breath) or have been in close contact with someone confirmed with COVID-19, please call Healthline on 0800 358 5453 or your doctor immediately.

If you’re not sure who to contact for help, call the free government helpline on 0800 779 997 (8am–1am, 7 days a week). You can also check the government's dedicated COVID-19 website (www.covid19.govt.nz) for the latest updates and information on how to access help.  

Thank you for your cooperation and continued support.

 

Please remember:

  • Do not visit if you are unwell
  • Do not visit if you have returned from overseas in the last 14 days, or are at any risk of having been in contact with someone unwell
  • Do not visit if you are currently living with someone who is self-isolating
  • While visiting, practise social distancing, maintaining a two-metre distance from other people
  • While visiting, please continue to practise good hand and cough/sneeze hygiene

You can contact us at [email protected] or by calling your local Arvida village (search here). 

 

 


 
ARVIDA GROUP
P +64 9 972 1180 | E [email protected]
39 Market Place, Auckland 1010, New Zealand
PO Box 90217, Victoria Street West Auckland 1142, New Zealand