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COVID-19
Keeping our communities safe

COVID-19 Update - Thursday 18 January 2024

Thank you very much for your cooperation in keeping our residents and teams safe. We have our latest COVID-19 guidance in the form of tables below for easy reference when visiting our 36 communities throughout New Zealand.

Infections including COVID-19, influenza, RSV, and other respiratory illnesses can be transmitted easily and our priority is to identify them, limit their transmission, and ensure that residents who become unwell receive immediate appropriate care and support.

If you have any questions or concerns on our COVID-19 guidance, you’re welcome to contact us.

Independent / Retirement Communities

Residents

TESTING

ISOLATION

MASKS

We encourage independent residents to undertake a RAT test if they have respiratory symptoms.

If a resident tests positive for COVID-19 they should isolate for 5 days and check in with their health professional regarding treatment.

Anyone may choose to wear a mask at any time.

People who are isolating should wear a mask if they need to leave home within the isolation period.

We encourage residents to wear a mask when they have any respiratory symptoms that may spread infection.

Visitors

TESTING

ISOLATION

MASKS

We encourage visitors to undertake a RAT test if they have respiratory symptoms.

If a visitor tests positive for COVID-19 they should isolate for 5 days and check in with their health professional regarding treatment.

Anyone may choose to wear a mask at any time.

People who are isolating should wear a mask if they need to leave home within the isolation period.

We encourage visitors to wear a mask when they have any respiratory symptoms that may spread infection.

1Te Whatu Ora advice- Aged Care Providers (see reference to retirement villages) COVID-19: Aged care providers – Te Whatu Ora - Health New Zealand updated 15 August 2023

Any questions?

Our local community teams are the first point of contact with any urgent questions. For less urgent enquiries please contact us at [email protected]

General enquiries